Terms & Conditions

SALES POLICY 

WHOLESALE ONLY. Teledata Express sells wholesale only to qualified installers and other resellers. Possession of price lists or other literature or access to our website does not constitute the right to purchase from Teledata Express. 

MINIMUM ORDERS / SMALL ORDERS. Minimum order amount is $ 20.00. An additional small order charge of $ 8.00 will be added to all orders under $ 80.00. 

SAMPLE REQUESTS. All samples will be invoiced plus shipping charges. 

PRICING POLICY 

DELIVERED PRICING. Shipping is included in all catalog prices. Teledata Express will choose the carrier on all orders. Criteria for carrier selection will be fastest service and lowest cost. 

VOLUME DISCOUNTS. Most items are subject to dollar volume discounts on a per order basis (See Price List). Items ordered not subject to dollar volume discounts WILL be counted as part of the total to determine the volume discount level. 

PRICE CHANGES. Prices are subject to change without notice. 

PRODUCT SPECIFICATIONS 

Product specifications are subject to change without notice. Please confirm spicifications at time of purchase. 

SHIPPING POLICY 

SAME DAY SHIPPING. Orders received by 3:00 pm Central time will be shipped the same day. 

BACK ORDERS. Unshipped merchandise from an original order will be shipped when available within 30 days. Merchandise not shipped within 30 days will be cancelled. 

FREIGHT POLICY

DROP SHIPMENTS. Drop shipment service to your customers or job sites is available. However, an authorized person must be available to sign for the delivery at the drop ship location. 

FREIGHT DAMAGE. If your shipment arrives damaged in transit, it is generally best to refuse it. If you accept delivery make sure you note the damage on the delivery record signed by the driver. Notify Teledata Express immediately to arrange for carrier inspection and/or pick up of damaged merchandise. If you do not notify Teledata Express within 10 days, any damage claim will not be allowed. 

Note: On freight collect shipments the merchandise becomes yours when the carrier picks it up and you will have to file any claims for damage inflicted by the carrier. 

RETURNS POLICY 

RETURNED GOODS AUTHORIZATION. No shipment will be accepted for credit consideration without our prearranged authorization. Our returned goods authorization (RGA) number MUST accompany all return shipments. All returns must be prepaid freight. For speedy processing, please have the original invoice number when asking for an RGA , and include a copy with the return shipment. 

100% SATISFACTION GUARANTEE. Any normally inventoried product purchased from Teledata Express may be returned within 30 days of invoice date for full credit/refund, no questions asked. Simply follow Returned Goods procedures for fast, easy 100% satisfaction. No credit will be allowed for damaged goods. 

WARRANTY POLICY 

WARRANTY. Products sold by Teledata Express are warranted to be free from defects in material and workmanship under normal use and service to the extent of the manufacturers express warranties or for one year, whichever is greater. Liability to Teledata Express and remedies to the customer are limited solely to repair, replacement or credit at our sole discretion. Alleged defective merchandise must be returned freight paid at buyers expense, following RGA procedures, to Teledata Express for warranty consideration. This warranty extends to the original purchaser only. Extended warranty available - please call for information. 

DISCLAIMER. This warranty is exclusive and is in lieu of any other warranty express or implied, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose. Teledata express shall not be liable under any circumstances for consequential or incidental damages, including but not limited to labor costs or loss of profits arising in connection with the use of or inability to use products purchased from Teledata Express.